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Onboarding info for new MailRisk users

Mockup of an emailed “confirmed as dangerous” by MailRisk.

When the MailRisk button suddenly appears in the Outlook app for your colleagues, it is important to tell them what this shiny new button is all about. Here is a suggested way to go forward.

We recommend all customer who are getting started with MailRisk to perform an onboarding exercise involving phishing simulation. In practice, this involves us sending a forged email to all new users, which in reality is an "authorized" phishing attempt.

Our goal is however not to see how many people are tricked by the scam email. On the contrary, we would like as many as possible to find it suspicious, and click the MailRisk button!

To let people get familiar with the MailRisk button, and the purpose of our phishing simulation, it is important to offer some information via email or intranet up front. To support you in doing this, we have proposed an info text which you can feel free to copy, completely or in part:

For more detailed information about how the MailRisk button works, you can copy from or direct you users to our end user introduction guide.

It could also be a good idea to profile the MailRisk movie on your intranet or internal social network at work. In this case, use the following embed code:

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As you understand, with MailRisk we offer an effective service to send out simulated phishing emails, and an integrated solution which makes it all an engaging and positive experience.

Fortunately, the work needed to get people on board is very manageable, and not much effort is required. But the value returned by people getting involved in enterprise security in this way is indeed very valuable!