Legal documentation
Applies to our software services:
- Service terms
- Data processing agreement
- Sub-processors
- Service description
Sub-processors
Updated: 27 February 2020
The following sub-providers may be involved in our processing of personal data for customers under the data processing agreement:
| Provider | Location | Description | Personal data |
|---|---|---|---|
| Digital Ocean | EU/EEA | Data center and infrastructure for both cloud service and various internal systems, including CRM and support. | Theoretical access to all unencrypted data in databases, upon read to memory, and by unencrypted transmission between virtual machines in private VLAN. |
| Mnemonic | EU/EEA | Managed analysis of suspicious emails, if this service add-on is purchased without an alternative analysis partner specified. | Full access to analysed email data, as specified in customer configuration. |
| Microsoft Online Services | EU/EEA | Email and collaborative tools. | Emails, chat, and documents stored/shared via OneDrive/Sharepoint Online and user information related to these. |
| Nexmo | USA, transfer by Standard Contractual Clauses | SMS gateway for one time passcodes, system notifications and simulated phishing. | Phone number for SMS recipients and SMS content. |
| Visma | EU/EEA | Billing and accounting. | Contact information for the customer's billing representative. |