Service agreement

Applies for our online services:

Service descriptions:


Updated: 25 September 2018

Provider Location Description Personal data
Digital Ocean EU/EEA Data center and infrastructure for both cloud service and various internal systems, including CRM and support. Theoretical access to all unencrypted data in databases, upon read to memory, and by unencrypted transmission between virtual machines in private VLAN.
Microsoft Online Services EU/EEA Email and collaborative tools. Emails, chat, and documents stored/shared via OneDrive/Sharepoint Online and user information related to these.
Nexmo USA, transfer by Standard Contractual Clauses. SMS gateway for one time passcodes, system notifications and simulated phishing. Phone number for SMS recipients and SMS content.
Visma EU/EEA Data related to billing/accounting The customer's billing contact.