Feeling the difference between human error and secure behavior

Erlend Andreas Gjære | 4 December 2020

What do emotions and empathy have to do with digital security? Can job satisfaction increase password quality? See the talk on what scientific research on these matters.

At the PasswordsCon conference in November 2020, our co-founder Erlend Andreas Gjære held a talk on these questions. See his full presentation in the video below.

Abstract: Whether you consider people hopeless or simply rational in their password practices, there will always be room for human error. Luckily, we can deal with human cyber risk in better ways than simply accepting it will never go away (just like the passwords). Safety research shows us how different types of human errors require different kinds of preventive measures. Consider also the research on how people’s emotions affect their security practices, and our security designs may just become a little bit more empathetic.

Ensure you also check out the other 13 talks from PasswordsCon in the freely available YouTube playlist (see abstracts and speakers day 1 and day 2).

Also, give a big thanks to our colleague Per Thorsheim for having organized PasswordsCon every year since 2010!

See you next year!


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